Cash Advances Procedure

Final Approval Body: Senior Leadership Team
Senior Administrative Position with Responsibility for Procedure: AVP Finance and Administration
Date Initially Approved: 1/12/15
Date of Last Revision, if applicable: 12/18/25

Purpose

The purpose of this procedure is to describe the university processes around cash advances.

General Information

A cash advance is a cash payment provided to an individual to cover anticipated expenses only after all other University payment options have been exhausted. Cash advances will not be provided for costs that can be charged directly to a śÈӰֱȄ Credit Card.    

Queen’s University Credit Card Programs are available to faculty, staff and students to reduce the financial burden of travelling on Queen’s University business.  These cards are used for incurred expenditures related to business travel while traveling on behalf of the University, including costs that are booked and charged in advance, such as hotel, registration fees, and transportation costs. Refer to the Queen’s University Credit Card Programs page for further information including how to apply for a Queen’s University Credit Card.   

Individuals may request a cash advance in one of the following three situations:

1.    Travel Advance

2.    Research Participant Payment Advances

3.    Indigenous Elder/Participant Payment Advances

  • These are funds used to provide cash disbursements to Indigenous Elders and/or Indigenous Participants for their input and/or knowledge. 
  • The end date is the last date where said cash amounts were disbursed. 
  • See procedure for Payments to Indigenous Elders / Participants.

It is advisable to request a lesser amount than the estimated expenses as any overpayment is considered a debt owing to the university and must be repaid.

Cash advances will be denied if a claimant has any overdue cash advances outstanding. 

Step 1: Requesting a Cash Advance

Who How
Claimant   Claimants must determine and justify the amount of the cash advance required. Instructions on how to use the ERS to request a cash advance can be found under the Cash Advances section here: Financial Services –Travel and Expense Reimbursements.
Approver The Approver should review the request for cash advance to ensure the request is reasonable, and the departmental or unit budget has adequate funds available.  If the advance request is for a travel cost which could be paid for on a TCard (e.g. hotel or airfare costs), then the request should be returned to the claimant with instructions to do so.
Financial Services Financial services will review the cash advance request to ensure that the information is accurate, complies with policy and procedures, and is approved. Incomplete requests for a cash advance will be returned to the claimant. Incorrect or incomplete information will delay processing. Payment of advances to the claimant will follow normal payment processing.

Step 2: Clearing/Repaying a Cash Advance

Who How
Claimant

Claimants are responsible for accounting for and/or repaying śÈӰֱȄ the advance. Please see Financial Services –Travel and Expense Reimbursements for process documentation. Expense claims will not be processed if the cash advance has not been completely accounted for and/or repayment received.

Submit related expense claim through the ERS.

Scenario 1: If a cash advance is no longer required (for example, because a trip was cancelled), claimants should immediately return the funds. 

(See )

Scenario 2: If the expenses incurred are greater than the original cash advance, claimants should submit their expense claim, linking it to the advance. Amount in excess of advance will be paid to the claimant.  It is required that all related expenses are entered and accounted for. 

Scenario 3: If the amount of actual expenses incurred is less than the original cash advance, claimants must return the unused portion of the cash advance to Financial Services:

(See . Section “Assigning a Cash Advance or Research Participant Advance to a Claim”).

Options for repayment:

  • E-transfer: For e-transfer repayment through an Interac e-transfer, please contact fsaccrcv@queensu.ca, who can arrange for a ‘request for payment by e-transfer’ to be sent to the email address of the claimant. Once the e-transfer is complete, please attach the BMO confirmation to the claim as proof of repayment as a Cash Advance Return expense type in ERS.
  • Cheque: send a cheque payable to śÈӰֱȄ sent to Financial Services. To ensure the cheque is accurately processed, claimants must fill out a cash advance return receipt.  This must be submitted with the cheque payment; it will be signed by Financial Services as proof of repayment and a scanned copy will be emailed to the email address noted on the form. A copy of this form must be submitted as a ‘Cash Advance Return’ on the ERS expense claim to account for the advance.  The Cash Advance Return Receipt can be found: Forms | Financial Services.
  • Cash: Individuals who wish to repay cash advances in cash must submit the cash in person to Financial Services. Under no circumstances should cash be sent via inter-office mail. Claimants should attach the cash advance return receipt to their claim as proof of repayment as a Cash Advance Return expense type in ERS of the excess advance.
     

 

Financial Services 

Submitted expense claims will be reviewed for accuracy and policy compliance.

Monitoring and follow up on outstanding cash advances

To provide effective stewardship over university assets, Financial Services monitors outstanding cash advances on a regular basis. The collection of outstanding overdue advances is the responsibility of the associated Department and will be facilitated by Financial Services.

When an expense claim for which an advance has been provided has not been filed within the required 15-day period, Financial Services will send an e-mail to the claimant monthly, requesting the claimant to submit either an expense report or repayment of the advanced funds. Starting with the second month, if the advance is still outstanding, the Approver of the advance request (and/or Principal Investigator if applicable) will be included. Starting with the third month outstanding, these will be escalated to the appropriate Business Officer via inclusion in email. Finally, beginning on the fifth month the Department Head/Principal Investigator as required will be included.

No further travel advances will be provided until the advance in question has been settled.  Any outstanding overdue cash advance amounts will be deducted from other expense claims submitted by the claimant where possible.

Any such overdue advances that are not accounted for within six months after return date of travel will be charged to the associated Department in the expense account for bad debts, in the Operating Fund. An overdue advance that has been charged back to the department does not imply that collection efforts should cease. The department is expected to exhaust all reasonable measures to recover the outstanding amount.

 

Related Policies, Procedures, and Guidelines

Responsible Officer: Director, General Accounting 
Contact: finance@queensu.ca 
Date for Next Review: 12/1/30